FAQ

We support a wide range of RF antenna categories including 5G/4G/3G, GNSS/GPS, WiFi, LoRa, combo antennas, indoor coverage antennas, outdoor WLAN antennas, rubber antennas, and application-specific antenna solutions.

The most important factors are frequency band, gain target, installation environment, connector type, cable requirements, and the available mounting space. If your use case is still unclear, use the AI search above or contact our team with your project requirements.

Yes. We can help match outdoor, industrial, long-range, or high-stability use cases with the right antenna type. The AI search is useful here because it can reference the same product knowledge base as the site chatbot.

Yes. We support OEM and ODM antenna projects. Common customization areas include frequency bands, size, cable length, connector type, mounting method, housing design, and other application-specific performance requirements.

Yes. Sampling is available so you can verify fit, performance, and installation before moving into mass production or a larger commercial order.

Yes. If the existing catalog does not perfectly match your project, we can review the requirement and recommend the nearest option or support a custom antenna solution based on your electrical and mechanical needs.

Yes. Product catalogs, technical drawings, and related support documents can be provided depending on the product and the stage of your project. You can also browse the Resource section or ask AI for the fastest route to the document you need.

Yes. We can help with connector selection, cable configuration, installation method, and basic integration guidance so the antenna matches your device, enclosure, and application conditions.

Absolutely. You can use the AI search on this page for quick pre-sales guidance, and you can also contact our team for deeper technical review when your project needs one-to-one support.

Yes. We can support both early-stage sample evaluation and larger production requirements. The final arrangement depends on the product type, customization scope, and project timeline.

Yes. The business is export-oriented and can support international customer communication, quotation, sampling, and production follow-up for overseas projects.

For the fastest first response, use the AI search bar on this page or the chat widget in the lower-right corner. For quotations, drawings, or project-specific technical follow-up, please also contact the sales team through the Contact page.

We recommend the European version. Supported bands are FDD B1, B3, B5, B7, B8, B20, and B28; TDD B38, B39, B40, and B41; and WCDMA B1, B3, and B8. We still suggest testing a sample first with the target operator network.

Compatibility can vary by operator and local network conditions, so we suggest testing a sample first with the SIM card and operator you plan to use.

Yes. Our 4G router models support versions with an external antenna, which can help improve signal performance in weaker coverage environments.

For the Wireless LTE 4G Router HT-CPE502, the packing reference is 0.4 kg per piece, 20 pieces per carton, carton net weight 8 kg, carton gross weight 9 kg, and carton size 450 x 395 x 258 mm.

Yes. The quoted trade term is FOB Shenzhen, and the typical lead time is about 20 to 25 days.

Available customization options include logo customization and a custom color box.

The current reference pricing is USD 30 per unit for 2 to 1000 pieces, and USD 22.5 per unit for orders above 1000 pieces.

Yes. Sample orders are available, and the current sample reference price is USD 30 per unit.

Yes. A power cable is included.

For logo customization and a custom color box, the MOQ is 1000 pieces and the current best reference price is USD 22.1 per unit.

Yes. The software can be preset according to your requirements, including items such as the default network name and password.