FAQ

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Common Questions

01

Products & Selection

Quick answers about antenna categories, applications, and choosing the right model.

What types of antennas do you offer?

We support a wide range of RF antenna categories including 5G/4G/3G, GNSS/GPS, WiFi, LoRa, combo antennas, indoor coverage antennas, outdoor WLAN antennas, rubber antennas, and application-specific antenna solutions.

How do I choose the right antenna for my project?

The most important factors are frequency band, gain target, installation environment, connector type, cable requirements, and the available mounting space. If your use case is still unclear, use the AI search above or contact our team with your project requirements.

Can you recommend a product for outdoor or industrial use?

Yes. We can help match outdoor, industrial, long-range, or high-stability use cases with the right antenna type. The AI search is useful here because it can reference the same product knowledge base as the site chatbot.

02

Customization & Sampling

Answers about OEM/ODM support, custom specs, sampling, and evaluation.

Do you support OEM or ODM customization?

Yes. We support OEM and ODM antenna projects. Common customization areas include frequency bands, size, cable length, connector type, mounting method, housing design, and other application-specific performance requirements.

Can I request samples before placing a larger order?

Yes. Sampling is available so you can verify fit, performance, and installation before moving into mass production or a larger commercial order.

Can you help if I cannot find an exact product match?

Yes. If the existing catalog does not perfectly match your project, we can review the requirement and recommend the nearest option or support a custom antenna solution based on your electrical and mechanical needs.

03

Documents & Technical Support

Support for specifications, drawings, integration, and engineering follow-up.

Can I get a product catalog or technical drawings?

Yes. Product catalogs, technical drawings, and related support documents can be provided depending on the product and the stage of your project. You can also browse the Resource section or ask AI for the fastest route to the document you need.

Do you provide integration or connector guidance?

Yes. We can help with connector selection, cable configuration, installation method, and basic integration guidance so the antenna matches your device, enclosure, and application conditions.

Can I ask technical questions before ordering?

Absolutely. You can use the AI search on this page for quick pre-sales guidance, and you can also contact our team for deeper technical review when your project needs one-to-one support.

04

Production & Service

Answers about production capability, overseas support, and how to contact the team.

Do you support small trial orders and mass production?

Yes. We can support both early-stage sample evaluation and larger production requirements. The final arrangement depends on the product type, customization scope, and project timeline.

Do you work with overseas customers?

Yes. The business is export-oriented and can support international customer communication, quotation, sampling, and production follow-up for overseas projects.

What is the fastest way to get help?

For the fastest first response, use the AI search bar on this page or the chat widget in the lower-right corner. For quotations, drawings, or project-specific technical follow-up, please also contact the sales team through the Contact page.

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LeHeng AI Assistant

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Hello! I'm LeHeng AI Assistant, specialized in antenna products. How can I help you today?
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